Shipping & Returns
Shipping Information
Thank you for choosing RevitaLash Cosmetics! We are committed to providing you with a seamless shopping experience. Below, you will find information about our shipping process:
Processing Time:
Orders are typically processed within X business days after payment confirmation. During high-demand periods or promotions, processing times may be slightly extended.
Shipping Options:
We offer several shipping options to accommodate your needs:
- Standard Shipping: Estimated delivery within X business days.
- Express Shipping: Expedited delivery within X business days.
Shipping Costs:
Shipping costs are calculated at checkout based on the selected shipping method and destination. Free standard shipping is available for orders exceeding a specified amount (if applicable).
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. Use the provided tracking number to monitor the status and location of your package.
Returns & Refunds
We want you to love your RevitaLash Cosmetics products. If you are not satisfied with your purchase, we offer a hassle-free return and exchange policy. Here are the details:
Return Eligibility:
Returns are accepted within 30 days of the original purchase date. Products must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.
How to Initiate a Return:
To initiate a return, please contact our customer service team at [customer-service-email] or [customer-service-phone]. Provide your order number, the reason for the return, and any relevant details.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part. We recommend using a trackable shipping method to ensure the safe return of your items.
Refund:
Once your return is received and inspected, we will process your refund or exchange. Refunds will be issued to the original payment method. Exchanges are subject to product availability.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund, including shipping costs.
